Assessment and Skill Enhancement (The Conover Assessment)
The assessment component consists of the following scales

CFMI Anger Management uses the Conover Assessment: The Conover Assessmen is one of the most important tools available for anger management facilitators and providers, it is a must for any legitimate anger management practice. Successful living requires skills and competencies essential to establishing and maintaining a variety of strong and healthy relationships. Effective communication is the key to positive and healthy relationships. Communication is especially difficult under stressful conditions. Stress is usually the trigger for anger.The Conover Assessment contains computerized and written self-assessments to gauge the client’s level of functioning in the areas of:

1. Interpersonal Assertion, this scale indicates how effectively individuals use direct, honest, and appropriate expression of thoughts, feelings, and behaviors when dealing with others. It indicates the degree to which one is able to be direct and honest in communicating with others without violating their rights.

2. Interpersonal aggression, this scale assesses the degree to which communication styles violate, overpower, dominate, or discredit another person's rights, thoughts, feelings, or behaviors. High interpersonal aggression is related to personality characteristics of rebelliousness, resentment, and oversensitive response to real or imagined affronts.

3. Interpersonal Deference, this scale measures the degree to which communication style is indirect, self-inhibiting, self-denying, and ineffectual for the accurate expression of thoughts, feelings, and behaviors. High interpersonal deference is related to the personality characteristics of apprehensiveness, shyness, and over-sensitivity to threat or conflict.

4. Empathy, this scale indicates individuals' abilities to sense, understand, and accept another person's thoughts, feelings, and behaviors. A strong sense of others' feelings and emotions is a key element to anger management. Empathy is a primary characteristic of skilled communicators. Persons with strong empathy tend to be sociable and outgoing.

5. Stress Management, this scale assesses perceived skill in managing stress and anxiety. Anger that results in violence is usually triggered by a stressful event that is not appropriately managed. Persons with skills in managing stress positively are competent managers of time and are flexible, self-assured, stable, and self-reliant.

6. Change Orientation, is the indication of satisfaction and the magnitude of change perceived as desirable for developing personal and life effectiveness. Change orientation includes the degree to which a person is motivated and ready for change. Change orientation is a reflection of the satisfaction or dissatisfaction with current anger management skills and abilities. This scale is a reliable predictor of an individual's potential for success through training.

After the assessment, appropriate skill enhancements are assigned. Each skill enhancement module consists of approximately 3-4 hours of interactive, learning activities, listening activities, and post assessments. The skill enhancements included are: Interpersonal Assertion, Empathy and Stress Management.


Courts, Probation Officers, CPS and Other Agencies: Will receive a report and copy of the Conover Assessment done on all individuals who have been court ordered to take Anger Management.

Corporations, Companies, Law Enforcement Officers , Fire Fighters & Government Agencies: Employers who request Anger Management for employees of these agencies will receive a report and copy of the Conover Assessment done on all employees receiving Anger Management and Stress Management couching or training.

™CFMI Skills Training Institute. Please contact our office for information on Court Ordered Anger Management Training or Executive Coaching, call (254) 774-9363. Since Anger and Stress are not Psychological disorders, services cannot be billed to clients health insurance. ©Copyright by CFMI Skills Training Institute. All Rights Reserved Worldwide.

E-mail Instructor
Anger Management

Anger Management
Court Ordered

Anger Management
Executive Coaching

Just What Is
Anger Management

Anger Management
Training & Certification

Combat Veterans Working
With Combat Veterans

Mission Statement
CFMI Anger Management

School violence
In The United States

How to Really Love
Your Angry Child

Return To The
Main Page!